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User-Centered Design

The failure of many digital mental health tools can be tied to the lack of detailed stakeholder engagement by the research team. At the Center for Behavioral Intervention Technologies, we are committed to including the perspectives of stakeholders who are using or are affected by the tools, services and processes we are developing in the design process. Furthermore, we will engage with stakeholders throughout the design process to ensure that that our designs are responsive to their feedback. Our design work incorporates theories and practices from user-centered design. We will continuously engage with stakeholders through an iterative design and evaluation process to ensure that our designs not only deliver the needed technologies and services but also meet the needs of the stakeholders.


  • Ng, A., Kornfield, R, Zalta, A., Schueller, S., Brennan, M., Reddy, M. (2019). ProviderPerspectives on Integrating Sensor-Captured Patient-Generated Data in Mental Health Care. In Proceedings of the 22ndACM Conf on Computer Supported Cooperative Work and Social Computing (CSCW’19). Austin, TX
  • Graham, A., Wildes, J., Reddy, M., Munson, S. Taylor, C.B., Mohr, D. (2019). “User-centered design for technology-enabled services for eating disorders”. International Journal of Eating Disorders.  
  • Kornfield, R.+, Zhang, A*, Nicholas, J, Schueller, S., Cambo, S., Mohr, D. Reddy, M.,(2020). “Energy is a Finite Resource”: Designing Technology to Support Individuals across Fluctuating Symptoms of Depression” In Proceedings of ACM Conf on Human Factors in Computing (CHI’20). Honolulu, Hawaii. April 27-30, 2020. 

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